Terms and Conditions of Travel Umpire & It’s host company.
Booking and Payment
1.1. To confirm a booking, a deposit of 25 % or full payment must be made at the time of booking.
1.2. The balance of the tour price must be paid 7 days before the start of the tour.
1.3. If the balance is not paid by the due date, we reserve the right to cancel the booking and retain the deposit.
1.4. All payments must be made in USD or convertible currency.
Cancellation and Refund
2.1. If you wish to cancel your booking, you must notify us in writing.
2.2. The following cancellation charges will apply:
- 50 % of the tour price if you cancel 10 or more days before the start of the tour.
- 75 % of the tour price if you cancel 5 to 7 days before the start of the tour.
- No refund if you cancel 3 days or less before the start of the tour.
2.3. We reserve the right to cancel the tour at any time for any reason. In the event of cancellation by us, you will receive a full refund of all monies paid.
3.1. We strongly recommend that you purchase travel insurance to cover any unforeseen circumstances, including but not limited to trip cancellation, medical expenses, and emergency evacuation.
3.2. It is your responsibility to ensure that you have adequate travel insurance and to provide us with the details of your insurance policy before the start of the tour.
Health and Fitness
4.1. Some of our tours involve physical activities such as hiking, climbing, and rafting. It is your responsibility to ensure that you have the necessary level of health and fitness to participate in these activities.
4.2. If you have any medical conditions or concerns, you must inform us before the start of the tour.
Changes to Itinerary
5.1. We reserve the right to make changes to the itinerary for reasons beyond our control, including but not limited to weather conditions, road closures, and other unforeseen circumstances.
5.2. We will make every effort to provide a suitable alternative itinerary or activity if the original itinerary is disrupted or cannot be completed.
Liability and Responsibility
6.1. We will not be liable for any loss, damage, or injury to person or property arising from the use of our services, except where such loss, damage, or injury is caused by our negligence.
6.2. We will not be liable for any loss, damage, or injury arising from any activities or services not provided by us, including but not limited to flights, transportation, and accommodation.
Jurisdiction and Company Law
7.1. These terms and conditions are governed by and construed in accordance with the laws of our company. We have right to amend booking terms & conditions at any time. You must be updated in every new booking.
7.2. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Nepal.
At last, by making a booking with us, you acknowledge that you have read, understood, and agreed to these terms and conditions.