Privacy Policy

Last Updated: 18 August 2026

Travel Umpire (“we”, “us”, “our”) operates the website travelumpire.com. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you use our website or contact us about our travel, trekking, tour, yoga, meditation, and wellness services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Phone or WhatsApp number
Country of residence
Travel preferences and interests
Enquiry and booking details
Information you provide when contacting us through forms, email, social media, or messaging platforms

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Referring website or source

2. How We Use Your Information

We may use your information to:

Respond to your enquiries
Provide information about tours, treks, travel experiences, and wellness services
Process bookings and communicate about your trip
Personalise our services and recommendations
Improve our website and customer experience
Send marketing or promotional communications where permitted or where you have given consent
Analyse website traffic and advertising performance
Meet legal, accounting, or regulatory requirements

3. Cookies and Tracking Technologies

Travel Umpire may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us remember your preferences, analyse website traffic, and measure the effectiveness of advertising campaigns.

You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

4. Analytics and Advertising

We may use third-party services, including analytics and advertising platforms, to understand website usage and improve our marketing.

These services may collect information through cookies, pixels, or similar technologies. This information may include browsing activity, device information, and interactions with our website or advertisements.

Where applicable, you may be able to manage your advertising preferences directly through the relevant third-party platform.

5. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties when necessary to provide our services. Depending on your booking, this may include:

Hotels and accommodation providers
Local guides and trekking staff
Transportation providers
Tour operators and activity providers
Payment service providers
Technology, website, analytics, and marketing service providers

We may also disclose information where required by law or when necessary to protect our legal rights, safety, or property.

6. International Travel Services

Travel Umpire may organise or promote travel experiences in Nepal and other destinations. If you make a booking, it may be necessary to share relevant information with service providers located in the destination country to arrange accommodation, transportation, trekking permits, activities, or other travel services.

We will only share information that is reasonably necessary for providing the requested service.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

8. Marketing Communications

If you subscribe to our newsletter or provide consent to receive marketing communications, we may send you information about tours, treks, travel experiences, special offers, and other Travel Umpire updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services.

Travel Umpire is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, managing bookings, meeting legal obligations, resolving disputes, and maintaining appropriate business records.

11. Your Rights

Depending on your location and applicable privacy laws, you may have rights relating to your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Withdraw consent for certain uses of your information
Opt out of marketing communications

To make a privacy-related request, please contact us using the details below.

12. Children’s Privacy

Travel Umpire does not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information without proper authorisation, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.

Any updates will be published on this page, and the “Last Updated” date will be revised accordingly.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Travel Umpire
Website: travelumpire.com
Email: prasan@travelumpire.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.